Privacy policy

Unmuted · 11 November 2026

Unmuted is an app that helps adults speak English. This page says, in plain words, what we keep about you, what we never keep, and how the free version is paid for with ads.

Unmuted is run by Harvinder Vasir (contact: support@unmuted.win).

What we keep

• Your account: your name and email address from Google when you sign in with Google, or the name you type.
• Your answers: your home language and help language, how much English you know, man, woman or "rather not say", what you want English for, your minutes a day, your course and your coach style.
• Your practice: which lessons you open and finish, and for each sentence you say: how many words were clear, your pace, and the few words that were not clear (so they can come back in "Words to fix"). We never keep a recording of your voice, and we never keep the sentences you say.
• Your checks: the scores of your speaking checks.
• Lessons and ads: the lessons you open each day and the lessons you finish, so the ads you see are the same on every device.
• An ad-free plan, if you buy one: Paddle, our reseller, takes the payment and tells us which plan you bought, whether it is running, until when, and the link where you manage it. We never see your card or UPI details. What Paddle keeps is in Paddle's privacy notice.

Your voice

The app listens only while you tap the mic. What you say is turned into words by the speech service on your phone (in the web app, by your browser's speech service). We never receive or keep a recording of your voice.

Your answers are checked on your phone or in your browser: we do not send what you say to any AI service. In the one-minute speaking check, the words of your free answer (text, not sound) reach our server only to be counted, and are not kept.

Ads in the free version

Unmuted is free with ads from Google (AdSense in the browser, AdMob in the Android app). Ads are never shown during a lesson. With an ad-free plan there are no ads at all.

• Google may collect information from your phone or browser to show and measure ads, such as your phone's advertising ID or cookies, IP address, rough location and how you interact with the ads, and may use it to choose ads for you. Read how Google uses information from apps that use its services.
• We never give Google's ad systems anything about your lessons, your voice, your answers, your name or your email.
• Ads are kept family-friendly, and we block ads for gambling, real-money games and dating.
• You can reset or delete your advertising ID, or turn off ads chosen for you, in your phone's Settings (Google, then Ads; on some phones Privacy, then Ads).
• Where the law asks for it (Europe, the UK and Switzerland), Google asks for your consent first.

Who we share information with

We share information only in the ways listed here.

• Companies that run parts of Unmuted for us: Google (sign-in, our servers on Google Cloud, the speech service on your phone or in your browser, and ads), Paddle (payments for ad-free plans) and Cloudflare (our website and email). They use it only to provide their service to us.
• Our partners: we may share your name, your email address, the language you speak at home, how much English you know and what you want English for with partners, such as education, training and job companies, who offer courses, jobs or services that may help you. They may contact you about them. You can tell us not to share your information at any time on our do-not-share page, in the app (Profile, then Share my information with partners), or by writing to support@unmuted.win; from then on we will not share your information with partners.
• When the law requires it, or to protect Unmuted and the people who use it from fraud or abuse.
• If Unmuted is sold or joins another company, your information can move to the new owner, who must keep to this policy.

How we improve the app

To see where people get stuck, the app notes which steps a new visitor reaches (for example "chose a language" or "finished a lesson") and how they found us, under a random number made on their phone or computer. It is not linked to your account, your name or your email, and we keep it for 6 months.

Our website

Our website, unmuted.win, uses Google Analytics and Google Ads cookies to count visits, see which pages are read and which ads bring people to us, and one small cookie of our own that notes how you first found us (for example "a Google search" or "an ad"), kept 90 days. The app itself does not use Google's cookies.

What we never do

• We never ask for your contacts or your location.
• We never keep or share recordings of your voice.

Where it is kept, and for how long

Your information is kept on Google Cloud servers. It stays while you have an account.

Deleting your account: in the app, open Profile and tap Delete my account (or see how to delete your account). The account is switched off at once: you are signed out everywhere and it can't be signed into again. 30 days later we erase everything we keep about you: your profile, lessons, practice results and settings. Until then you can ask us to restore it. For legal reasons we keep one small record that the account existed: its number, the dates it was made and deleted, and your sign-in email in a one-way scrambled form (it can only be matched if someone gives us the same email again). Nothing else.

Your rights

You can ask to see what we keep about you, to correct it, or to delete it, and you can complain to us, under India's Digital Personal Data Protection Act, 2023, and the law where you live. Write to support@unmuted.win. Grievance officer: Harvinder Vasir, support@unmuted.win.

Age

Unmuted is for adults, 18 and over.

Changes

If this policy changes, we will say so in the app, with the date at the top of this page.